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Terms of Service

Please read these terms carefully before using our services

Last Updated: June 28, 2026

1. Introduction

Welcome to MS AIRCON ("we," "our," "us"). These Terms of Service ("Terms") govern your use of our website and services, including AC installation, repair, gas charging, maintenance, and related offerings.

By using our website or booking our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

📞 Emergency Service: For urgent AC issues, call us immediately at 7039951917. We provide 24/7 emergency support.

2. Services Provided

MS AIRCON offers the following professional AC services:

  • AC Installation: Split, window, inverter, cassette, and tower AC installation
  • AC Repair: Diagnostics and repair for all AC issues
  • Gas Charging: R22, R32, and R410A gas top-up
  • AC Deep Cleaning: Thorough cleaning of filters, coils, and ducts
  • Inverter AC Service: Specialized repair for inverter models
  • AMC (Annual Maintenance Contract): Priority service and regular maintenance

3. Service Booking and Confirmation

  • Bookings can be made via phone, WhatsApp, or the inquiry form on our website.
  • We will confirm your booking within 30 minutes during business hours.
  • For emergency services, we aim to respond within 1-2 hours.
  • You agree to provide accurate information about your location, AC brand, and issue type.

4. Pricing and Payment

  • We provide transparent pricing with no hidden charges.
  • An estimate will be provided before any work begins.
  • Payment is due upon completion of service unless otherwise agreed.
  • We accept cash, UPI, bank transfer, and digital wallets.
  • For AMC services, payment is typically collected upfront for the contract period.
💰 Best Price Guarantee: We offer competitive pricing and will match any genuine quote for similar services.

5. Service Warranty

  • All repairs come with a 30-day warranty on parts and labor.
  • AC installation comes with a 90-day warranty on workmanship.
  • Warranty does not cover damage caused by misuse, accidents, or unauthorized modifications.
  • For AMC customers, warranty coverage extends for the duration of the contract.

6. Customer Responsibilities

  • Provide safe and clear access to the AC unit(s) for our technicians.
  • Inform us of any known issues or prior repairs done on the unit.
  • Ensure the service area is safe and free from hazards.
  • For commercial properties, ensure appropriate permissions are obtained.

7. Cancellation and Rescheduling

  • You may cancel or reschedule your booking up to 2 hours before the scheduled time without charge.
  • Late cancellations may incur a minimal fee to cover travel and preparation costs.
  • For emergency services, we understand flexibility and will work with you.

8. Limitation of Liability

  • MS AIRCON is not liable for any indirect, incidental, or consequential damages.
  • Our maximum liability is limited to the total amount paid for the specific service.
  • We are not responsible for issues caused by pre-existing damage or manufacturer defects.

9. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of MS AIRCON and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express permission.

10. Privacy Policy

Your privacy matters to us. Please review our Privacy Policy to understand how we handle your personal information.

11. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our services constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of India and the state of Maharashtra. Any disputes shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra.

13. Contact Us

If you have any questions about these Terms, please contact us:

  • Phone: 7039951917
  • WhatsApp: 7039951917
  • Email: info@msaircon.com
  • Address: Sanuallah Compound, Plot No.2, Dharavi Road, Near Noor Hotel, Mahim (E), Dharavi, Mumbai - 400017
These Terms of Service were last updated on June 28, 2026.
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📍 Sanuallah Compound, Plot No.2, Dharavi Road, Near Noor Hotel, Mahim (E), Mumbai - 400017